Privacy Policy

At Gluco Viva, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Data: When you place an order, sign up for newsletters, or contact us, we collect your name, email, phone number, and shipping address.

  • Technical Data: We gather non-personal information such as your IP address, browser type, and browsing behavior through cookies and analytics tools.

  • Communication Data: Any messages, inquiries, or feedback you provide to us.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and ship orders;

  • Improve our website, services, and customer support;

  • Send promotional emails and updates (you can opt out at any time);

  • Comply with legal requirements.

3. PAYMENT SECURITY

We do not handle payment transactions directly. Payments are processed through third-party providers, and we do not store your financial information. Please refer to the respective payment processor’s privacy policy for more details.

4. DATA SHARING & DISCLOSURE

We do not sell or rent your personal data. However, we may share information in the following cases:

  • With third-party service providers for order fulfillment, shipping, and customer support;

  • If required by law or regulatory authorities;

  • To protect against fraudulent activities or security threats.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience, track website performance, and offer personalized content. You can manage or disable cookies through your browser settings.

6. DATA PROTECTION MEASURES

We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

7. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data;

  • Restrict or object to data processing activities;

  • Opt out of marketing communications. To exercise your rights, contact us at [Insert Contact Email].

8. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies before sharing any personal information.

9. POLICY CHANGES

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website implies acceptance of any modifications.

10. CONTACT INFORMATION

For privacy-related questions, please reach out to:

Gluco Viva
[email protected]

By using our website and purchasing our products, you acknowledge and agree to this Privacy Policy.